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Any two people have different ideas of what is important.

W. Edwards Deming

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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
People
Management
Two
Ideas
Important
Different

More quotes by W. Edwards Deming

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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
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You have to manage a system. The system doesn't manage itself.
W. Edwards Deming
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The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
W. Edwards Deming
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Absence of defects does not necessarily build business... Something more is required.
W. Edwards Deming
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We must satisfy our customers.
W. Edwards Deming
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You do not install quality you begin to work at it.
W. Edwards Deming
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To copy is to invite disaster.
W. Edwards Deming
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You can not hear what you do not understand.
W. Edwards Deming
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
W. Edwards Deming
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Scrap doesn't come for free, we pay someone to make it.
W. Edwards Deming
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It would be a mistake to export western management to a friendly country.
W. Edwards Deming
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Whenever there is fear, you will get wrong figures.
W. Edwards Deming
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A rational prediction has an explanation based on theory.
W. Edwards Deming
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming
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We know what we told him, but we don't know what he heard.
W. Edwards Deming
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Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
W. Edwards Deming
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People need to know what their jobs are.
W. Edwards Deming
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The job can't be finished only improved to please the customer.
W. Edwards Deming