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A rational prediction has an explanation based on theory.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Based
Theory
Prediction
Predictions
Explanation
Rational
More quotes by W. Edwards Deming
People need to know what their jobs are.
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Without questions, there is no learning.
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A bad system will beat a good person every time.
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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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There is no substitute for knowledge.
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I am not reporting things about people. I am reporting things about practices.
W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
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People need to know how their job contributes.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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The customer invents nothing. New products and new services come from the producer.
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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
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Managing by results only makes things worse.
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The process is not just the sum of its parts.
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To copy is to invite disaster.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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The job can't be finished only improved to please the customer.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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We want best efforts guided by theory.
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