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3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Problem
Management
Figures
Problems
More quotes by W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
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A leader's job is to help his people.
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We want best efforts guided by theory.
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You have to manage a system. The system doesn't manage itself.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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Divide responsibility and nobody is responsible.
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The aim should be to work on the method of management.
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The transformation will come from leadership.
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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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You can not define being exactly on time.
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A rule should suit the purpose.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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You can not plan to make a discovery. You do not plan innovation.
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The job can't be finished only improved to please the customer.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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Lack of knowledge - that is the problem.
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Hold everybody accountable? Ridiculous!
W. Edwards Deming
Nothing happens without personal transformation.
W. Edwards Deming
