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Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
May
Outcomes
Require
Skill
Management
Skills
Knowledge
Doe
More quotes by W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
It's management's job to know.
W. Edwards Deming
The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
W. Edwards Deming
The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
Quality is everyone's responsibility.
W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
You cannot inspect quality into the product it is already there.
W. Edwards Deming
To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
W. Edwards Deming
You should not ask questions without knowledge.
W. Edwards Deming
Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
It is not necessary to change. Survival is not mandatory.
W. Edwards Deming
The questions are more important than the answers.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
Without questions, there is no learning.
W. Edwards Deming
People work in the system. Management creates the system
W. Edwards Deming
You can expect what you inspect.
W. Edwards Deming
You can not achieve an aim unless you have a method.
W. Edwards Deming
We must satisfy our customers.
W. Edwards Deming
