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Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Outcomes
Require
Skill
Management
Skills
Knowledge
Doe
May
More quotes by W. Edwards Deming
Knowledge is the key.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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The customer invents nothing. New products and new services come from the producer.
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Management by results is confusing special causes with common causes.
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It's management's job to know.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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Understanding variation is the key to success in quality and business.
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Without theory we can only copy.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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You can not define being exactly on time.
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Any manager can do well in an expanding market.
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If someone can make a contribution to the company he feels important.
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It does not happen all at once. There is no instant pudding.
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It is not necessary to change. Survival is not mandatory.
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Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
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Profit in business comes from repeat customers
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People learn in different ways: reading, listening, pictures, watching.
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When we cooperate, everybody wins.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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We have to bring back the individual. Management has smothered the individual.
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