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Management's job is to know which systems are stable and which are not.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Systems
Management
Jobs
Stable
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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
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Quality is pride of workmanship.
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If you do not know how to ask the right question, you discover nothing.
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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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People need to know what their jobs are.
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It does not happen all at once. There is no instant pudding.
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You must have a supplier relationship of constant improvement.
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Plants don't close from poor workmanship, but from poor management.
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A leader's job is to help his people.
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You cannot inspect quality into the product it is already there.
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The process is not just the sum of its parts.
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If someone can make a contribution to the company he feels important.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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It's management's job to know.
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It only takes a little innovation.
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The emphasis should be on why we do a job.
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Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
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The problem is that most courses teach what is wrong.
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