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Management's job is to know which systems are stable and which are not.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Stable
Systems
Management
Jobs
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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In God we trust all others bring data.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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A leader's job is to help his people.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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Quality starts in the boardroom.
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If someone can make a contribution to the company he feels important.
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When we cooperate, everybody wins.
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Divide responsibility and nobody is responsible.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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