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Management's job is to know which systems are stable and which are not.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Jobs
Stable
Systems
Management
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It's management's job to know.
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We are here to make another world.
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You do not install quality you begin to work at it.
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When people try to do what they can not do, they wish to give up.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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Management is prediction.
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We must understand variation.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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The most important figures for management of any organization are unknown and unknowable.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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Without theory we can only copy.
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A leader knows who is outside of the system and needs special help.
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