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Management's job is to optimize the whole system.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Jobs
Whole
Optimize
Management
System
More quotes by W. Edwards Deming
People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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We should be guided by theory, not by numbers.
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If someone can make a contribution to the company he feels important.
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It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
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The transformation will come from leadership.
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I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
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Profit in business comes from repeat customers
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Quality starts in the boardroom.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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Without questions, there is no learning.
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Scrap doesn't come for free, we pay someone to make it.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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A rule should suit the purpose.
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Management is prediction.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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Quality is everyone's responsibility.
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
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It would be a mistake to export western management to a friendly country.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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