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Meeting specifications is not enough.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Specifications
Meeting
Meetings
Management
Enough
More quotes by W. Edwards Deming
There is very little evidence that we give a hoot about profit.
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Quality is pride of workmanship.
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The worker is not the problem. The problem is at the top! Management!
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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The most important figures for management of any organization are unknown and unknowable.
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We should be guided by theory, not by numbers.
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You can only elevate individual performance by elevating that of the entire system.
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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It is not necessary to change. Survival is not mandatory.
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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
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Everyone is a customer for somebody, or a supplier to somebody.
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When a worker has reached a stable state, further training will not help him.
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We are here to learn, to make a difference and to have fun.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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You can not define being exactly on time.
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Learning is not compulsory it's voluntary... But to survive, we must learn.
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