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Nobody should try to use data unless he has collected data.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Data
Management
Unless
Nobody
Use
Trying
Collected
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Lack of knowledge - that is the problem.
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We have to bring back the individual. Management has smothered the individual.
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The aim should be to work on the method of management.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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Everyone is a customer for somebody, or a supplier to somebody.
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When people try to do what they can not do, they wish to give up.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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Experience by itself teaches nothing.
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Management by results - like driving a car by looking in rear view mirror.
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