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The individual has been crushed by our style of management today.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Crushed
Management
Style
Individual
Today
More quotes by W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
A goal without a method is nonsense.
W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
We should work on our process, not the outcome of our processes.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
Let us ask our suppliers to come and help us to solve our problems.
W. Edwards Deming
Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
Quality is everyone's responsibility.
W. Edwards Deming
Without theory there is nothing to modify or learn.
W. Edwards Deming
Nobody goes to work to do a bad job.
W. Edwards Deming
The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming
It does not happen all at once. There is no instant pudding.
W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
People learn in different ways: reading, listening, pictures, watching.
W. Edwards Deming
I am not reporting things about people. I am reporting things about practices.
W. Edwards Deming
We must satisfy our customers.
W. Edwards Deming