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The process is not just the sum of its parts.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Parts
Process
More quotes by W. Edwards Deming
Survival is optional. No one has to change.
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You can not hear what you do not understand.
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Let us ask our suppliers to come and help us to solve our problems.
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Management's job is to optimize the whole system.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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The most important things cannot be measured.
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Many people in management are being paid to produce waste.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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It only takes a little innovation.
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Hold everybody accountable? Ridiculous!
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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There is no knowledge without theory.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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Don't expect smart people to listen to you without proof.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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Absence of defects does not necessarily build business... Something more is required.
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