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The process is not just the sum of its parts.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Parts
Process
More quotes by W. Edwards Deming
A man who knows not his limitations is of no use to anyone.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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Scrap doesn't come for free, we pay someone to make it.
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Whenever there is fear, you will get wrong figures.
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No requirement of industry is so much neglected as operational definitions.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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I am not reporting things about people. I am reporting things about practices.
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We are here for an education.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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You do not install quality you begin to work at it.
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We have to bring back the individual. Management has smothered the individual.
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Change the rule and you will get a new number.
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The most important measures are both unknown and unknowable.
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Everyone is a customer for somebody, or a supplier to somebody.
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It would be a mistake to export western management to a friendly country.
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You can not achieve an aim unless you have a method.
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Management's job is to optimize the whole system.
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Without theory, there are no questions.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
W. Edwards Deming
For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming
