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The aim should be to work on the method of management.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Aim
Management
Method
Work
More quotes by W. Edwards Deming
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
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Mere allocation of huge sums of money for quality will not bring quality.
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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Any two people have different ideas of what is important.
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We must satisfy our customers.
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People work in the system. Management creates the system
W. Edwards Deming
All anyone asks for is a chance to work with pride.
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If someone can make a contribution to the company he feels important.
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Innovation comes from the producer - not from the customer.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Without theory there is nothing to modify or learn.
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Management does not know what a system is.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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You can not hear what you do not understand.
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Management's job is to know which systems are stable and which are not.
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There is no substitute for knowledge.
W. Edwards Deming
When we cooperate, everybody wins.
W. Edwards Deming
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
