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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Stamping
Things
Fires
Management
Putting
Fun
Fire
Back
Way
More quotes by W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
W. Edwards Deming
There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
W. Edwards Deming
...the most important things we need to manage can't be measured.
W. Edwards Deming
You can not define being exactly on time.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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When a system is stable, telling the worker about mistakes is only tampering.
W. Edwards Deming
We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
We must satisfy our customers.
W. Edwards Deming
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
You can not plan to make a discovery. You do not plan innovation.
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Any two people have different ideas of what is important.
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The transformation will come from leadership.
W. Edwards Deming
People learn in different ways: reading, listening, pictures, watching.
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One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
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We are here for an education.
W. Edwards Deming
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
Meeting specifications is not enough.
W. Edwards Deming