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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Putting
Fun
Fire
Back
Way
Things
Stamping
Fires
Management
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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Anyone that enjoys his work is a pleasure to work with.
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You must have a supplier relationship of constant improvement.
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
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Profit in business comes from repeat customers
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You can only elevate individual performance by elevating that of the entire system.
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Absence of defects does not necessarily build business... Something more is required.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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Learning is not compulsory it's voluntary... But to survive, we must learn.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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It is not necessary to change. Survival is not mandatory.
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Innovation comes from the producer - not from the customer.
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We must understand variation.
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The greatest losses are unknown and unknowable.
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