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There is no knowledge without theory.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Without
Management
Theory
Knowledge
More quotes by W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
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There must be consistency in direction.
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Change the rule and you will get a new number.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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Management does not know what a system is.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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Divide responsibility and nobody is responsible.
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Management's job is to optimize the whole system.
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It would be a mistake to export western management to a friendly country.
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A man who knows not his limitations is of no use to anyone.
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The emphasis should be on why we do a job.
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Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
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To optimize the whole, we must sub-optimize the parts
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Let us ask our suppliers to come and help us to solve our problems.
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People need to know how their job contributes.
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Scrap doesn't come for free, we pay someone to make it.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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It is not necessary to change. Survival is not mandatory.
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Profit in business comes from repeat customers
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We know what we told him, but we don't know what he heard.
W. Edwards Deming