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There is no knowledge without theory.

W. Edwards Deming

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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Theory
Knowledge
Without

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Quality is everyone's responsibility.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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Knowledge needs to be a verb.
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A leader knows who is outside of the system and needs special help.
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Any two people have different ideas of what is important.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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Nobody should try to use data unless he has collected data.
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A rule should suit the purpose.
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Change the rule and you will get a new number.
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Lack of knowledge - that is the problem.
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When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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It only takes a little innovation.
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Managing by results only makes things worse.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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A leader is a coach, not a judge.
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We should be guided by theory, not by numbers.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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