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Shrink, shrink variation, to reduce the loss.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Loss
Shrink
Shrinks
Variation
Reduce
Management
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Innovation comes from the producer - not from the customer.
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Uncontrolled variation is the enemy of quality.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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Scrap doesn't come for free, we pay someone to make it.
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Zero defects is a super highway going down the tube.
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If someone can make a contribution to the company he feels important.
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The most important measures are both unknown and unknowable.
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Eliminate numerical quotas, including Management by Objectives.
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We are here to make another world.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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Management does not know what a system is.
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Any manager can do well in an expanding market.
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A rule should suit the purpose.
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Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Hard work and best efforts will not by themselves dig us out of the pit.
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We should be guided by theory, not by numbers.
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