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Retroactive management emphasizes the bottom line.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Retroactive
Emphasizes
Management
Bottom
Line
Lines
More quotes by W. Edwards Deming
It is not necessary to change. Survival is not mandatory.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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Nobody should try to use data unless he has collected data.
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Managing by results only makes things worse.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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Judging people does not help them.
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Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
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You have to manage a system. The system doesn't manage itself.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
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Lack of knowledge - that is the problem.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
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When a worker has reached a stable state, further training will not help him.
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When people try to do what they can not do, they wish to give up.
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All anyone asks for is a chance to work with pride.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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To copy is to invite disaster.
W. Edwards Deming
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards Deming
