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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Help
Everyone
Helping
Optimization
Management
Company
Working
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I am not reporting things about people. I am reporting things about practices.
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Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
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Each system is perfectly designed to give you exactly what you are getting today.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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People care more for themselves when they contribute to the system.
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Experience by itself teaches nothing.
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Management by results - like driving a car by looking in rear view mirror.
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When people try to do what they can not do, they wish to give up.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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People are entitled to joy in work.
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Manage the cause, not the result.
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Knowledge is the key.
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Anyone that enjoys his work is a pleasure to work with.
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Judging people does not help them.
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It only takes a little innovation.
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If you destroy the people of a company, you do not have much left.
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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
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Quality starts in the boardroom.
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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
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Divide responsibility and nobody is responsible.
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