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Plants don't close from poor workmanship, but from poor management.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Workmanship
Plants
Management
Plant
Close
Poor
More quotes by W. Edwards Deming
Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
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There is very little evidence that we give a hoot about profit.
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I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
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Many people in management are being paid to produce waste.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
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Each system is perfectly designed to give you exactly what you are getting today.
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The customer is the most important part of the production line.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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You must have a supplier relationship of constant improvement.
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Management does not know what a system is.
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The transformation will come from leadership.
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It only takes a little innovation.
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You cannot inspect quality into the product it is already there.
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People need to know how their job contributes.
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Don't expect smart people to listen to you without proof.
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Put a good person in a bad system and the bad system wins, no contest.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
It's management's job to know.
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