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People need to know how their job contributes.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
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Management
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Needs
People
More quotes by W. Edwards Deming
You can not hear what you do not understand.
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When people try to do what they can not do, they wish to give up.
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Management is prediction.
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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
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Without theory there is nothing to modify or learn.
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Any manager can do well in an expanding market.
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Managing by results only makes things worse.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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Lack of knowledge - that is the problem.
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Hold everybody accountable? Ridiculous!
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Manage the cause, not the result.
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Nothing happens without personal transformation.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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There is no knowledge without theory.
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We must understand variation.
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People work in the system. Management creates the system
W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
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For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming
There must be consistency in direction.
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People learn in different ways: reading, listening, pictures, watching.
W. Edwards Deming
