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People need to know how their job contributes.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
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People
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Management
More quotes by W. Edwards Deming
People learn in different ways: reading, listening, pictures, watching.
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To optimize the whole, we must sub-optimize the parts
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When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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Management by results is confusing special causes with common causes.
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3% of the problems have figures, 97% of the problems do not.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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Anyone that enjoys his work is a pleasure to work with.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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You can expect what you inspect.
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Without questions, there is no learning.
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We know what we told him, but we don't know what he heard.
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We must satisfy our customers.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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A leader must have knowledge. A leader must be able to teach.
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Transformation is not automatic. It must be learned it must be led.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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Many people in management are being paid to produce waste.
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Don't expect smart people to listen to you without proof.
W. Edwards Deming