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People care more for themselves when they contribute to the system.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Contribute
Management
System
Care
People
More quotes by W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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Monetary rewards are not a substitute for intrinsic motivation.
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Absence of defects does not necessarily build business... Something more is required.
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Innovation comes from the producer - not from the customer.
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We are here to learn, to make a difference and to have fun.
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The most basic problem is that performance appraisals often don't accurately assess performance.
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The transformation will come from leadership.
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Without theory we can only copy.
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It does not happen all at once. There is no instant pudding.
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Knowledge needs to be a verb.
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Does experience help? NO! Not if we are doing the wrong things.
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It is not necessary to change. Survival is not mandatory.
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Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
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A system must be managed. It will not manage itself.
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Nobody should try to use data unless he has collected data.
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It's management's job to know.
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We should work on our process, not the outcome of our processes.
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Management's job is to know which systems are stable and which are not.
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Quality is everyone's responsibility.
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Manage the cause, not the result.
W. Edwards Deming