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People care more for themselves when they contribute to the system.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
People
Contribute
Management
System
Care
More quotes by W. Edwards Deming
A rational prediction has an explanation based on theory.
W. Edwards Deming
Management does not know what a system is.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
Whenever there is fear, you will get wrong figures.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
Quality is pride of workmanship.
W. Edwards Deming
The aim should be to work on the method of management.
W. Edwards Deming
You do not install knowledge.
W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
W. Edwards Deming
When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
W. Edwards Deming
The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
Judging people does not help them.
W. Edwards Deming
We know what we told him, but we don't know what he heard.
W. Edwards Deming
Management by results - like driving a car by looking in rear view mirror.
W. Edwards Deming
To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
W. Edwards Deming