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People care more for themselves when they contribute to the system.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
System
Care
People
Contribute
Management
More quotes by W. Edwards Deming
A leader knows who is outside of the system and needs special help.
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Plants don't close from poor workmanship, but from poor management.
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Competition should not be for a share of the market-but to expand the market.
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A system must be managed. It will not manage itself.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
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Nobody goes to work to do a bad job.
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Quality is pride of workmanship.
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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
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A leader must have knowledge. A leader must be able to teach.
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Quality is everyone's responsibility.
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The questions are more important than the answers.
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Monetary rewards are not a substitute for intrinsic motivation.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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You cannot inspect quality into the product it is already there.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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We should be guided by theory, not by numbers.
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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
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Shrink, shrink variation, to reduce the loss.
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Information is not knowledge. Let's not confuse the two.
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