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People care more for themselves when they contribute to the system.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Contribute
Management
System
Care
People
More quotes by W. Edwards Deming
Whenever there is fear, you will get wrong figures.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
We know what we told him, but we don't know what he heard.
W. Edwards Deming
It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
Knowledge needs to be a verb.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
Without theory there is nothing to modify or learn.
W. Edwards Deming
We must satisfy our customers.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
W. Edwards Deming
People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
W. Edwards Deming
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming
Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming