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People are entitled to joy in work.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Entitled
Management
Joy
Work
People
More quotes by W. Edwards Deming
Knowledge is the key.
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Any two people have different ideas of what is important.
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It's management's job to know.
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A rule should suit the purpose.
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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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A system must be managed. It will not manage itself.
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You do not find knowledge in a dictionary, only information.
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Management is prediction.
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I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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We know what we told him, but we don't know what he heard.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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Zero defects is a super highway going down the tube.
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Quality is everyone's responsibility.
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The aim should be to work on the method of management.
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You can not plan to make a discovery. You do not plan innovation.
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Management by results - like driving a car by looking in rear view mirror.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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