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People are entitled to joy in work.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Joy
Work
People
Entitled
More quotes by W. Edwards Deming
Quality begins with the intent, which is fixed by management.
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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
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The most important measures are both unknown and unknowable.
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Management by results - like driving a car by looking in rear view mirror.
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I am not reporting things about people. I am reporting things about practices.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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A system must be managed. It will not manage itself.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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We are here to make another world.
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A man who knows not his limitations is of no use to anyone.
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Anyone that enjoys his work is a pleasure to work with.
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Retroactive management emphasizes the bottom line.
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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
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You can not define being exactly on time.
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Monetary rewards are not a substitute for intrinsic motivation.
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You do not install knowledge.
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The job can't be finished only improved to please the customer.
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Management by results is confusing special causes with common causes.
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You have to manage a system. The system doesn't manage itself.
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