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People are entitled to joy in work.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Joy
Work
People
Entitled
More quotes by W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
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There is very little evidence that we give a hoot about profit.
W. Edwards Deming
A leader is a coach, not a judge.
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It would be a mistake to export western management to a friendly country.
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We must understand variation.
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Just because you can measure everything doesn't mean that you should.
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The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
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To copy is to invite disaster.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
If you can't describe what you are doing as a process, you don't know what you're doing.
W. Edwards Deming
The aim should be to work on the method of management.
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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
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Scrap doesn't come for free, we pay someone to make it.
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Quality is everyone's responsibility.
W. Edwards Deming
The customer is the most important part of the production line.
W. Edwards Deming
Confusing common causes with special causes will only make things worse.
W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
