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People are entitled to joy in work.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Work
People
Entitled
Management
Joy
More quotes by W. Edwards Deming
People learn in different ways: reading, listening, pictures, watching.
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Quality is everyone's responsibility.
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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
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Nobody goes to work to do a bad job.
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The process is not just the sum of its parts.
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The problem is that most courses teach what is wrong.
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The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
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Don't expect smart people to listen to you without proof.
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There is no substitute for knowledge.
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Innovation comes from people who take joy in their work.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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It would be a mistake to export western management to a friendly country.
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Innovation comes from the producer - not from the customer.
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Mere allocation of huge sums of money for quality will not bring quality.
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Does experience help? NO! Not if we are doing the wrong things.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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No requirement of industry is so much neglected as operational definitions.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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We should be guided by theory, not by numbers.
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We are here to make another world.
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