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People need to know what their jobs are.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Jobs
Need
Needs
People
More quotes by W. Edwards Deming
Judging people does not help them.
W. Edwards Deming
No requirement of industry is so much neglected as operational definitions.
W. Edwards Deming
You can not hear what you do not understand.
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We are here for an education.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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If you do not know how to ask the right question, you discover nothing.
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People need to know how their job contributes.
W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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Lack of knowledge - that is the problem.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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...the most important things we need to manage can't be measured.
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Management is prediction.
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A leader knows who is outside of the system and needs special help.
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One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
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The individual has been crushed by our style of management today.
W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
W. Edwards Deming