Share
×
Inspirational Quotes
Authors
Professions
Topics
Tags
Quote
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
Share
Change background
T
T
T
Change font
Original
TAGS & TOPICS
W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Doesn
Department
Main
Product
Management
Service
Products
Difference
Differences
Manufacturing
More quotes by W. Edwards Deming
You can not define being exactly on time.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
We are being ruined by the best efforts of people who are doing the wrong thing.
W. Edwards Deming
Quality is everyone's responsibility.
W. Edwards Deming
You can not hear what you do not understand.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
People learn in different ways: reading, listening, pictures, watching.
W. Edwards Deming
Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming
We know what we told him, but we don't know what he heard.
W. Edwards Deming
The most important things cannot be measured.
W. Edwards Deming
Transformation is not automatic. It must be learned it must be led.
W. Edwards Deming
The emphasis should be on why we do a job.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
Defects are not free. Somebody makes them, and gets paid for making them.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
There is no knowledge without theory.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
People need to know what their jobs are.
W. Edwards Deming
One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
W. Edwards Deming