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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Child
Born
Nurture
Children
Yearning
Preserve
Preserves
Aim
Learning
Education
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The process is not just the sum of its parts.
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Put a good person in a bad system and the bad system wins, no contest.
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The worker is not the problem. The problem is at the top! Management!
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You can expect what you inspect.
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Everyone is a customer for somebody, or a supplier to somebody.
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We must satisfy our customers.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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If you destroy the people of a company, you do not have much left.
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Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
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Scrap doesn't come for free, we pay someone to make it.
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People need to know what their jobs are.
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The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
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The transformation will come from leadership.
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A goal without a method is nonsense.
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The most important figures for management of any organization are unknown and unknowable.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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