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Profit in business comes from repeat customers
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Repeats
Customers
Profit
Business
Comes
Boast
Repeat
More quotes by W. Edwards Deming
Innovation comes from the producer - not from the customer.
W. Edwards Deming
People care more for themselves when they contribute to the system.
W. Edwards Deming
You can not define being exactly on time.
W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
We are here to learn, to make a difference and to have fun.
W. Edwards Deming
Just because you can measure everything doesn't mean that you should.
W. Edwards Deming
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. Edwards Deming
We should be guided by theory, not by numbers.
W. Edwards Deming
A bad system will beat a good person every time.
W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming
The problem is that most courses teach what is wrong.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
People are entitled to joy in work.
W. Edwards Deming
Without theory there is nothing to modify or learn.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
W. Edwards Deming
