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Profit in business comes from repeat customers
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Comes
Boast
Repeat
Repeats
Customers
Profit
Business
More quotes by W. Edwards Deming
You must have a supplier relationship of constant improvement.
W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
You do not find knowledge in a dictionary, only information.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
The greatest losses are unknown and unknowable.
W. Edwards Deming
The customer is the most important part of the production line.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming
It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
W. Edwards Deming
People care more for themselves when they contribute to the system.
W. Edwards Deming
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
You can only elevate individual performance by elevating that of the entire system.
W. Edwards Deming
The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
W. Edwards Deming
Without questions, there is no learning.
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Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming
You do not install knowledge.
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Scrap doesn't come for free, we pay someone to make it.
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
People work in the system. Management creates the system
W. Edwards Deming
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
Nobody goes to work to do a bad job.
W. Edwards Deming
