Share
×
Inspirational Quotes
Authors
Professions
Topics
Tags
Quote
Profit in business comes from repeat customers
W. Edwards Deming
Share
Change background
T
T
T
Change font
Original
TAGS & TOPICS
W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Customers
Profit
Business
Comes
Boast
Repeat
Repeats
More quotes by W. Edwards Deming
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
Just because you can measure everything doesn't mean that you should.
W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
People are entitled to joy in work.
W. Edwards Deming
Innovation comes from the producer - not from the customer.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
W. Edwards Deming
A rule should suit the purpose.
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
Any manager can do well in an expanding market.
W. Edwards Deming
The process is not just the sum of its parts.
W. Edwards Deming
You do not find knowledge in a dictionary, only information.
W. Edwards Deming
When a system is stable, telling the worker about mistakes is only tampering.
W. Edwards Deming
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
W. Edwards Deming
