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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Individuals
Climate
Organization
Research
Influence
Individual
Shows
Influences
Contribution
More quotes by W. Edwards Deming
To optimize the whole, we must sub-optimize the parts
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A system must be managed. It will not manage itself.
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People are entitled to joy in work.
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If you destroy the people of a company, you do not have much left.
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To copy is to invite disaster.
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You should not ask questions without knowledge.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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Judging people does not help them.
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Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
All anyone asks for is a chance to work with pride.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
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We know what we told him, but we don't know what he heard.
W. Edwards Deming
Lack of knowledge - that is the problem.
W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming
The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
W. Edwards Deming