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You cannot inspect quality into the product it is already there.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Inspect
Product
Products
Already
Quality
Cannot
More quotes by W. Edwards Deming
When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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Without theory, there are no questions.
W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
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The customer invents nothing. New products and new services come from the producer.
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When we cooperate, everybody wins.
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We know what we told him, but we don't know what he heard.
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A rational prediction has an explanation based on theory.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming
You can expect what you inspect.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
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People need to know how their job contributes.
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You can only elevate individual performance by elevating that of the entire system.
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
W. Edwards Deming
It would be a mistake to export western management to a friendly country.
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To copy is to invite disaster.
W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming