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You cannot inspect quality into the product it is already there.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Quality
Cannot
Inspect
Product
Products
Already
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Uncontrolled variation is the enemy of quality.
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Managing by results only makes things worse.
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It does not happen all at once. There is no instant pudding.
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Management's job is to optimize the whole system.
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There is no knowledge without theory.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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It's management's job to know.
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To copy is to invite disaster.
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The process is not just the sum of its parts.
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You can only elevate individual performance by elevating that of the entire system.
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It is not necessary to change. Survival is not mandatory.
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If someone can make a contribution to the company he feels important.
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A system can not understand itself.
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The aim should be to work on the method of management.
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Lack of knowledge - that is the problem.
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Experience by itself teaches nothing.
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Management's job is to know which systems are stable and which are not.
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Competition should not be for a share of the market-but to expand the market.
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Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
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A leader is a coach, not a judge.
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