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You cannot inspect quality into the product it is already there.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Quality
Cannot
Inspect
Product
Products
Already
More quotes by W. Edwards Deming
Uncontrolled variation is the enemy of quality.
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The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming
Managing by results only makes things worse.
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Survival is optional. No one has to change.
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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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The emphasis should be on why we do a job.
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All anyone asks for is a chance to work with pride.
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Any two people have different ideas of what is important.
W. Edwards Deming
The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
A system must be managed. It will not manage itself.
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Learning is not compulsory it's voluntary... But to survive, we must learn.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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You do not install quality you begin to work at it.
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Divide responsibility and nobody is responsible.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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The individual has been crushed by our style of management today.
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There must be consistency in direction.
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Does experience help? NO! Not if we are doing the wrong things.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
W. Edwards Deming