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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Left
Destructive
Cannot
Selfish
Become
Manage
Must
Effect
World
Competition
Components
Western
Managed
Effects
Competitive
System
Afford
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Hold everybody accountable? Ridiculous!
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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Meeting specifications is not enough.
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The most important measures are both unknown and unknowable.
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Experience by itself teaches nothing.
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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Does experience help? NO! Not if we are doing the wrong things.
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