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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Everyone
Specific
Better
Aim
Must
Relate
Defined
Important
Method
Always
Terms
Never
Activity
Life
Term
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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Transformation is not automatic. It must be learned it must be led.
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People are entitled to joy in work.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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When we cooperate, everybody wins.
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Everyone is a customer for somebody, or a supplier to somebody.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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Competition should not be for a share of the market-but to expand the market.
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Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
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Without theory, there are no questions.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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A bad system will beat a good person every time.
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