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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Better
Aim
Must
Relate
Important
Defined
Always
Method
Never
Terms
Life
Activity
Term
Everyone
Specific
More quotes by W. Edwards Deming
The customer is the most important part of the production line.
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
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Any manager can do well in an expanding market.
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Defects are not free. Somebody makes them, and gets paid for making them.
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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
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Meeting specifications is not enough.
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All anyone asks for is a chance to work with pride.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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Management is prediction.
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You do not install quality you begin to work at it.
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We want best efforts guided by theory.
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...the most important things we need to manage can't be measured.
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
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Transformation is not automatic. It must be learned it must be led.
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People need to know how their job contributes.
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Competition should not be for a share of the market-but to expand the market.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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A man who knows not his limitations is of no use to anyone.
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We must understand variation.
W. Edwards Deming
