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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
People
Japan
Management
Thinks
Miracle
Expect
American
Copy
Think
Miracles
Thinking
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More quotes by W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
W. Edwards Deming
Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming
Divide responsibility and nobody is responsible.
W. Edwards Deming
You can not plan to make a discovery. You do not plan innovation.
W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
You can expect what you inspect.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
Quality starts in the boardroom.
W. Edwards Deming
Everyone is a customer for somebody, or a supplier to somebody.
W. Edwards Deming
We are here to learn, to make a difference and to have fun.
W. Edwards Deming
The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
W. Edwards Deming
Transformation is not automatic. It must be learned it must be led.
W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
Experience by itself teaches nothing.
W. Edwards Deming
Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
People care more for themselves when they contribute to the system.
W. Edwards Deming
You can not hear what you do not understand.
W. Edwards Deming