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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Thinks
Miracle
Expect
American
Copy
Think
Miracles
Thinking
Copies
People
Japan
Management
More quotes by W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
Divide responsibility and nobody is responsible.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
...the most important things we need to manage can't be measured.
W. Edwards Deming
The job can't be finished only improved to please the customer.
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
Judging people does not help them.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
If someone can make a contribution to the company he feels important.
W. Edwards Deming
The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
W. Edwards Deming
You do not install knowledge.
W. Edwards Deming
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
The transformation will come from leadership.
W. Edwards Deming
I am not reporting things about people. I am reporting things about practices.
W. Edwards Deming
To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming
Everyone is a customer for somebody, or a supplier to somebody.
W. Edwards Deming
We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
