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Quality comes not from inspection, but from improvement of the production process.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Quality
Process
Comes
Inspection
Production
Improvement
Productions
More quotes by W. Edwards Deming
Zero defects is a super highway going down the tube.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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The customer is the most important part of the production line.
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A bad system will beat a good person every time.
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Transformation is not automatic. It must be learned it must be led.
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You must have a supplier relationship of constant improvement.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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Judging people does not help them.
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Innovation comes from the producer - not from the customer.
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Quality is everyone's responsibility.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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Improve quality, you automatically improve productivity.
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People work in the system. Management creates the system
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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The job can't be finished only improved to please the customer.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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You do not install quality you begin to work at it.
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To copy is to invite disaster.
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Many people in management are being paid to produce waste.
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A goal without a method is nonsense.
W. Edwards Deming