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Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Thus
Constantly
Service
Decrease
Cost
Productivity
System
Costs
Forever
Production
Quality
Improve
Productions
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One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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Any manager can do well in an expanding market.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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Knowledge needs to be a verb.
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You should not ask questions without knowledge.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Manage the cause, not the result.
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Managing by results only makes things worse.
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The most basic problem is that performance appraisals often don't accurately assess performance.
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Uncontrolled variation is the enemy of quality.
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The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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Any two people have different ideas of what is important.
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
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Innovation comes from people who take joy in their work.
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Survival is optional. No one has to change.
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You have to manage a system. The system doesn't manage itself.
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