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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Learn
Must
Compulsory
Voluntary
Improvement
Survive
Learning
More quotes by W. Edwards Deming
Let us ask our suppliers to come and help us to solve our problems.
W. Edwards Deming
Just because you can measure everything doesn't mean that you should.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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People need to know what their jobs are.
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If you do not know how to ask the right question, you discover nothing.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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We are being ruined by the best efforts of people who are doing the wrong thing.
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The aim should be to work on the method of management.
W. Edwards Deming
No requirement of industry is so much neglected as operational definitions.
W. Edwards Deming
The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
Knowledge is the key.
W. Edwards Deming
Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
When a system is stable, telling the worker about mistakes is only tampering.
W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
Transformation is not automatic. It must be learned it must be led.
W. Edwards Deming
A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
W. Edwards Deming
When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
W. Edwards Deming
