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Uncontrolled variation is the enemy of quality.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Quality
Uncontrolled
Variation
Enemy
More quotes by W. Edwards Deming
The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
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Managing by results only makes things worse.
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It would be a mistake to export western management to a friendly country.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
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It's not enough to do your best you must know what to do & then do your best.
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The most important things cannot be measured.
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We should be guided by theory, not by numbers.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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Scrap doesn't come for free, we pay someone to make it.
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The most important measures are both unknown and unknowable.
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People learn in different ways: reading, listening, pictures, watching.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
Plants don't close from poor workmanship, but from poor management.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming
Learning is not compulsory it's voluntary... But to survive, we must learn.
W. Edwards Deming
A rule should suit the purpose.
W. Edwards Deming
