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Quality is pride of workmanship.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Pride
Quality
Workmanship
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
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Whenever there is fear, you will get wrong figures.
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You cannot inspect quality into the product it is already there.
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Management's job is to know which systems are stable and which are not.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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You should not ask questions without knowledge.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
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Eliminate numerical quotas, including Management by Objectives.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Meeting specifications is not enough.
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You can not achieve an aim unless you have a method.
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You do not install quality you begin to work at it.
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The job can't be finished only improved to please the customer.
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Plants don't close from poor workmanship, but from poor management.
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Put a good person in a bad system and the bad system wins, no contest.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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The most important things cannot be measured.
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The questions are more important than the answers.
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