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Quality is pride of workmanship.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Workmanship
Pride
Quality
More quotes by W. Edwards Deming
When people try to do what they can not do, they wish to give up.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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You cannot inspect quality into the product it is already there.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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When a worker has reached a stable state, further training will not help him.
W. Edwards Deming
There is no substitute for knowledge.
W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
We are here to learn, to make a difference and to have fun.
W. Edwards Deming
Quality is everyone's responsibility.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
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We want best efforts guided by theory.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
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Quality begins with the intent, which is fixed by management.
W. Edwards Deming
It does not happen all at once. There is no instant pudding.
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
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It would be a mistake to export western management to a friendly country.
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The customer is the most important part of the production line.
W. Edwards Deming